Terms of Service

Last updated: November 14, 2026

These Terms of Service (“Terms”) govern your use of bridetee.shop and any order you place with Bride Tee, 350 West Elm St Suite 3111, Conshohocken, PA 19428, US. By using the site or placing an order, you agree to these Terms and to the policies they refer to. They are written to be read, so each section says plainly what it means for a bridal party order. Nothing in these Terms limits any consumer right you have that the law does not allow to be waived. Questions go to support@bridetee.shop.

1. Using the site

You may use bridetee.shop to browse and buy products for yourself, your bridal party and the people you are celebrating with. You must be old enough to enter into a binding contract where you live, or have a parent’s or guardian’s permission. If you create an account, keep your login details private and tell us straight away if you think someone else has used it.

The site includes a homepage line-up with palette chips that recolour drawn tees. The chips are a way to look at colours together. They collect nothing and send nothing to us, and choosing a chip is not an order or a request.

2. What we sell

Bride Tee sells matching wear for the weekend around a wedding: tees, long sleeve tees, crewneck sweatshirts, a cap, youth tees for the junior bridesmaid, flower girl and ring bearer, and a few gifts, namely a mug, a tote bag and a zip pouch. Adult tees, long sleeve tees and crewnecks come in unisex sizes S, M, L, XL, 2XL, 3XL, 4XL and 5XL, at the same price in every size. Youth tees come in YXS, YS, YM, YL and YXL and are children’s products. The cap, mug, tote bag and zip pouch are one size. Size advice is on the Size Guide.

Bride Tee has no affiliation with any wedding brand, venue, planner, TV show or designer. Role words, dates and place words on our products are ours or yours, never someone else’s logo.

3. Colours

Role tees come in six party colours: Sage, Dusty Blue, Terracotta, Black, Blush and Butter. The bride’s pieces come in White, Natural (a soft cream) and Black. These are colour names. Screens show colours differently, and dye lots differ from one batch of garments to another, so a colour name is not a promise that a piece will be a colour match for your wedding palette, a swatch, a dress or a flower. Choose the closest name.

Take a sage wedding. One bridesmaid’s phone shows the Sage tee greener than it looks on the maid of honor’s laptop, and neither screen is the real garment. Agreeing on the colour name in the group chat, rather than on how it looks on one screen, is the way to keep the line-up consistent. The bride’s White and Natural are also two different colours: Natural is a soft cream.

A colour that looks different from the image on your screen is not, by itself, a fault. If you are unhappy with a colour, you may return the piece within 60 days of delivery under our Returns & Exchanges Policy.

4. Personalised products

Four products take text that you type: the Future Mrs Crewneck with Last Name, the Name and Role Crewneck, the Weekend Itinerary Tee with Place and Date, and the Name and Role Tote Bag. Personalisation is free.

Printed exactly as typed

We print exactly what you type into each field, including spelling, capitals and spacing. We do not correct, reformat or check the text, and we do not send a proof before production. The place-card preview beside the fields shows the text as it will print, and the same text is repeated in the cart, at checkout and in your order email. Please read it in each of those places. If you see a mistake, you have 24 hours from ordering to change it through Cancel or Change an Order.

How this works in practice

Suppose a bride-to-be types “OCONNOR” in the last name field when the family name is written “O’CONNOR”. The crewneck prints “OCONNOR”, because that is the text in the order. If she catches it within 24 hours, she can change it. If she notices after the piece has been made, the crewneck is still returnable within 60 days of delivery, like any other product, and she can order a new one with the corrected text. The same rule covers a wedding date typed as 06 09 when the couple meant 09 06: the numerals print in the order they were typed.

What you may type

By submitting personalisation text, you confirm that you have the right to use it and that it does not belong to someone else. The place field is for a plain place word, such as a town or a city, never a venue name, a brand, or an event or show logo. We may decline an order whose text uses someone else’s trademark or name in a way we cannot print, is offensive, or breaks the law, and refund it in full.

Character limits

Each field has a limit: the last name on the Future Mrs Crewneck up to 16 characters, printed in capitals, with an optional wedding date in numerals; the name on the Name and Role Crewneck up to 18 characters, with a role chosen from a list; the place on the Weekend Itinerary Tee up to 18 characters, printed in capitals, with a date in numerals; the name on the Name and Role Tote Bag up to 14 characters, with an optional role.

5. Prices and payment

All prices are in US dollars and may change at any time before you place an order. The price you pay is the one shown at checkout. There is no extra charge for larger sizes and no charge for personalisation. There is no group discount and no minimum order. Sales tax is not added to Bride Tee prices at checkout. Orders to Canada, Australia and New Zealand may be subject to import duties and taxes set by the destination country.

You agree to pay the total shown at checkout using one of the payment options shown there. More detail is on Payment Methods. We do not store full card numbers.

If a product is shown at a clearly wrong price, or cannot be supplied after you order, we will contact you and either correct the order with your agreement or cancel it and refund what you paid.

6. Orders and acceptance

Placing an order is an offer to buy. We accept it when we send your order confirmation email. Check that email carefully: it lists every line, size, colour and personalised text. We may refuse or cancel an order where we suspect fraud, cannot deliver to the address, or the order breaks these Terms, and we refund any payment for it.

Group orders

One organiser may place an order for a whole bridal party and have it sent to one address, or each person may order her own. The person who places and pays for an order is the customer for that order. Refunds go back to the payment method used for it, so an organiser who collects money back from the party in the group chat settles any refund with them herself.

7. Making and shipping

Each order is made after you place it. Making takes 1-3 business days, and transit takes 7-14 business days to the United States, Canada, Australia and New Zealand. Orders ship from the USA. We do not sell or ship to other countries. Shipping is free on every order.

Delivery times are estimates. We do not promise delivery before a wedding, a bridal shower, a rehearsal dinner, a bachelorette weekend or a hens night, and we do not offer a faster option. Adding the making and transit times gives up to 17 business days, which is an estimate from our stated times, not a guarantee. Full details are on Shipping & Delivery.

8. Changes, cancellations, returns and refunds

• Changes and cancellations: within 24 hours of placing your order, as described in Cancel or Change an Order.
• Returns: any product, personalised pieces included, within 60 days of delivery, as described in the Returns & Exchanges Policy. For change-of-mind returns, return postage is on us with a free return label.
• Refunds: sent within 7 days of us receiving the return, to the payment method used at checkout or as store credit, as described in the Refund Policy.
• Store credit: never expires and is not exchanged for cash.

These policies form part of these Terms. If there is a problem with an order, such as a damaged piece or a wrong item, email us with your order number and a photo and we will help.

9. Intellectual property

The site’s text, designs, drawings, including the homepage line-up, and the Bride Tee name belong to Bride Tee or its licensors and are protected by law. You may not copy them for commercial use. If you believe something on the site uses your work, follow the steps on our DMCA page. Our wider approach is explained in the Intellectual Property Policy.

10. Content you send us

If you send us a photo or message, it must be your own and lawful. Photos sent with a problem report are used only to help with that order and are deleted 30 days after delivery, as explained in our Privacy Policy.

11. Acceptable use

You must not misuse the site. That includes trying to break its security, copying it with automated tools other than normal search engine crawling, interfering with other customers, placing fraudulent orders, or using it for anything unlawful.

12. Limitation of liability

We provide the site as it is and do not promise it will always be available or free of errors. To the extent the law allows, we are not liable for indirect or consequential losses, such as the cost of an event, travel or a photo session, and our total liability for an order is limited to the amount you paid for it. These limits do not apply where the law does not allow them, and they do not affect your statutory consumer rights.

13. Governing law and disputes

These Terms, and any order placed on bridetee.shop, are governed by the laws of the Commonwealth of Pennsylvania, United States. This does not take away any mandatory consumer protection that the law of the country where you live gives you. If you have a problem, please email us first. Most issues are settled faster by email than any other way, and we reply within 24 hours on business days.

14. Changes to these Terms

We may update these Terms from time to time. The version on the site when you place an order applies to that order, and the “Last updated” date at the top shows the latest change.

15. Contact us

Questions about these Terms? Email support@bridetee.shop, visit Contact Us or open a ticket through Submit a Ticket. Bride Tee, 350 West Elm St Suite 3111, Conshohocken, PA 19428, US.