Payment Methods

Last updated: November 14, 2026

This page explains how paying for a Bride Tee order works: where you see the payment options, which currency the prices are in, what the total at checkout includes and what it does not, how a group can split the cost, and what to do if a payment step does not go through. It is written for the person who ends up holding the card for the whole bridal party, as much as for the bridesmaid ordering one tee for herself. The short version is simple. The payment options that are available for your order are shown at checkout, before you confirm anything, and the total you see there is the total for your items, with free shipping.

1. Where you see the payment options

We do not keep a list of payment logos on this page, and that is on purpose. The options you can use depend on what is switched on for the store at the moment you check out, so the only reliable place to see them is the checkout itself. When you reach the last step, after your name, email and shipping address, the payment section lists every option that is available for that order. You pick one there, and nothing is confirmed until you complete that step.

If you are planning ahead for a group, the easiest way to see what will be offered is to put one item in the cart and go as far as the payment section without completing it. You can leave the checkout at any point before the final confirmation and nothing is ordered. If the payment section shows no option you are able to use, please do not try a workaround. Email us at support@bridetee.shop and tell us what you would like to use, and we will reply within 24 hours on business days.

Ways we do not take payment

We never ask for payment by email, by text, through a social message or over the phone, and we have no phone line or chat. We do not ask anyone to send money to a personal account, and we never send a link asking you to “re-enter” your details. If a message claiming to be from Bride Tee asks you to pay outside the checkout, do not pay it. Forward it to support@bridetee.shop so we can tell you it did not come from us.

2. Currency and what the price includes

Every price on the site is shown in US dollars, whether you are ordering from Ohio, Ontario, Queensland or Otago. If your card or account is in Canadian, Australian or New Zealand dollars, the amount is converted by your bank or your payment provider, not by us. The rate they use, and any foreign transaction fee they add, is set by them. If you want to know the exact figure in your own currency before the bachelorette weekend budget goes into the group chat, your bank or provider can tell you how they convert USD.

One price from S to 5XL

There is no upsize charge. A bridesmaid who wears 4XL and a bridesmaid who wears S pay exactly the same for the same design in the same colour. When the maid of honor adds up the group order to split it, every adult tee of one design is one number, so nobody has to explain why her line costs more. Youth tees are priced on their own, because they are a separate children’s product with youth sizes YXS to YXL.

3. Taxes and import duties

We do not collect sales tax at checkout, so you will not see a sales tax line added to your order total. We are not promising anything about tax beyond that. If you have a question about your own tax situation, a local adviser is the right person to ask.

Orders to Canada, Australia and New Zealand ship from the USA. When a parcel crosses a border, the destination country may apply import duties or taxes, depending on its own rules and the value of the parcel. Those charges are not part of the checkout total, and we cannot tell you in advance whether a particular parcel will be charged. If you are ordering a box of crewnecks for a hens weekend in Queenstown, or tees for a stagette in Vancouver, it is worth checking your country’s import rules for clothing before you order. If you have a question about how this works for your order, email us before you buy and we will tell you what we know.

4. Paying for a group order

Most of our orders are for more than one person, so here is how payment works in the two ways a group usually orders. There is no group discount and no minimum, so the price per piece is the same either way. The choice is about who pays and where the parcels go.

Option one: everyone pays for her own piece

Each person places her own order, chooses her own size, types her own name on the personalised pieces, and pays at her own checkout. Her parcel goes to her own address. This works well when the bridal party lives in different cities, or in different countries, and nobody wants to chase money afterwards. The only thing to agree in the group chat is the design and the colour name, so everyone picks the same line. Share the product link rather than a screenshot, so nobody lands on the wrong colour.

Option two: one organiser pays for everyone

One person, often the maid of honor, puts every line in one cart and pays once. Picture eight people: the bride in white, six bridesmaids in sage, and the mother of the bride in sage too. The organiser adds eight lines, each with its own size and its own name where the product has a name field, pays the one total, and has the box sent to one address. Then she shares the order total in the group chat and everyone pays her back in whatever way the group already uses. We are not part of that pay-back step, and we do not split one order into several payments.

If one bridesmaid sends her size late, the organiser does not need to hold the whole order. She can place the order for the rest and add the late line as a separate order later, paid separately. A spare for a late RSVP works the same way: it is just one more line in the cart, at the normal price.

5. When something goes wrong at the payment step

The payment does not go through

A payment can fail for reasons on the provider’s side or the bank’s side: billing details that do not match, an expired card, a limit on the account, or a bank flagging an unusual overseas purchase in US dollars. That last one is common when someone in Australia or New Zealand pays a US store for the first time. If it happens, check the details, try again, try another of the options shown at checkout, or ask your bank whether it stopped the payment. If none of that works, email us with the email address you used and roughly when you tried, and we will help you look into it.

You think you were charged twice

If your statement shows two charges for what you meant to be one order, first check your inbox for two order confirmation emails. Sometimes a second order really was placed after a page reload. Either way, email support@bridetee.shop with both order numbers or both transaction references. If you only wanted one, let us know within 24 hours of ordering so the extra order can be cancelled; the steps are on Cancel or Change an Order.

You paid but did not get a confirmation email

Check your spam and promotions folders first, and search for bridetee.shop. If there is still nothing, email us from the address you think you used, with your name and the time you ordered. A small typo in the email field at checkout is one possible cause, and we can help you get the details to the right inbox.

6. Changes, cancellations and refunds

You can cancel or change an order within 24 hours of placing it. That covers the common payment-related changes too: adding a missed bridesmaid’s line, swapping a size, or correcting a last name typed with a typo three hours earlier. Email us within that window with your order number and what you need. The full steps are on Cancel or Change an Order.

Returns are accepted within 60 days of delivery, including personalised items, and for a change-of-mind return we pay the return postage with a free return label. Once your return reaches us, the refund is sent within 7 days, back to the payment method used for the order. How long it then takes to appear on your statement depends on your bank or provider. The money side is set out in our Refund Policy, and the step-by-step return process is in Returns & Exchanges.

Store credit

If you choose store credit instead of a refund to your payment method, that store credit never expires. That is handy when a wedding date moves and the bridal party wants to order again closer to the new date. Email us to have store credit applied to a new order.

7. Discount codes

There is no group discount and no automatic bulk pricing. If a discount code is ever offered, it will be entered at checkout, its terms will be stated with the code, and it cannot be added to an order after it has been paid. We do not send codes by text, and a code from another website is not ours. The general rules for promotions are in our Terms of Service.

8. Keeping your payment details safe

The site loads over an encrypted HTTPS connection. Payment details are entered only in the payment section of the checkout, through the option you choose there. Please never type card numbers, security codes, account passwords or one-time codes into an email to us, into a personalisation field, or into the order notes. We will never ask for them. If you need to tell us about a payment, the order number, the email address used and the last few characters of a transaction reference are all we need.

When a bridal party shares a card for a group order, it is safest for the card holder to complete the checkout herself rather than sharing the card details in the group chat. If she is busy, another person can build the cart and send the checkout link, and the card holder finishes the last step. How we handle the personal details that come with an order is explained in our Privacy Policy.

9. A worked example of the numbers

Here is how a typical order adds up, without any prices invented for it. A maid of honor in Ohio orders for a bachelorette weekend in Nashville: one bride tee in white, five bridesmaid tees in dusty blue in sizes S, M, XL, 3XL and 4XL, one Maid of Honor tee in dusty blue for herself, and one youth tee in YS for the flower girl, who is six and needs a youth size rather than an adult S. Her cart has eight lines. The five bridesmaid tees all show the same price, because the price does not change by size. Personalisation is not involved here, but if it were, it would add nothing. Shipping shows as free. No sales tax line is added. The total at the payment step is simply the sum of the eight lines in USD.

The same order placed from New Zealand for a hens weekend looks identical at checkout: the same USD prices and the same free shipping. The difference comes after: the parcel ships from the USA, is in transit for 7 to 14 business days after 1 to 3 business days of making, and New Zealand may apply import charges depending on its rules. The bank also converts the USD amount at its own rate.

10. Questions about a payment

Email support@bridetee.shop with your order number, the email address used at checkout, and a short description of the question. We reply within 24 hours on business days. Our business address is Bride Tee, 350 West Elm St Suite 3111, Conshohocken, PA 19428, US. Support is by email only. For anything about timing, see Shipping & Delivery; for common questions, the FAQs are a good next stop.